Frequently Asked Questions

How can we help?



What is Power Lifting Mode?

In this mode, AC180P can run high-power heating device up to 2,700W, such as space heaters, hair dryers, electric blankets, etc. DO NOT use this unit to run air conditioner or washing machine.

Can it charge and discharge at the same time?


Ho do I know whether my appliance can work well with the AC180P?

Calculate the total wattage of your devices. AC180P should work if the load doesn't exceed its rated 1,800W.

Shipping, Returns & Exchanges

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

Get in touch

Have questions about your order, or a general enquiry?